FAQ

To complete your purchase, simply create an account with us and proceed with payment. Before making a payment, double-check that your details—such as name, address, postcode, and email—are accurate. Once your order is confirmed, we’ll provide all postage details via email after checkout.

Insert code to enjoy 10% discount exclusively for you
CODE : SCUR10

Payment must be made with Standard Chartered Bank Priority Banking Visa Infinite credit card, Priority Banking Visa debit card, Priority Banking Mastercard debit card, Priority Banking Mastercard debit card-I, Priority Banking Worldmiles MasterCard or Standard Chartered Bank Priority and Priority Private China Union Pay card issued in any country to enjoy the offer.

/ credit or debit card issued by Standard Chartered Bank Malaysia Berhad

This Employee and Cardholders Benefits Program with Standard Chartered offers limited stock. If your desired model is out of stock, we regret that we won’t be able to assist further as these products are in high demand.

Shipping costs vary based on your location. And yes, we deliver throughout Malaysia!

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

You can contact us through our chatbox! We will be happy to assist you.

Simply reach out to our customer service team via the chatbox. Provide your order details, including your name, order ID, and email address. We’ll send the invoice directly to your email.

As the official Ultrahuman distributor in Malaysia, we provide a warranty that aligns with Ultrahuman's policy, offering 1 year of coverage.